Customer Care
This center provides you with a quick and simple means of contacting TIB for any product or service assistance you may need. Simply fill in the form below. We pledge to respond to all messages sent during the regular work week within 24 hours.
For a listing of TIB Departments CLICK HERE.
SPECIAL NOTE: If you need assistance with your Mortgage, Credit Card or Merchant account, please use the following numbers:
- Mortgage Assistance: (866) 438-1023 or www.mortgageaccount.net
- Credit Cards Assistance: (800) 367-7576 or www.cardaccount.net
- Merchant Services Assistance: (800) 327-0053 or www.tibmerchant.com
- TIB Portal Support: (866) 319-4842 or portal.support@mybankersbank.com
If you would like speak directly to a TIB Customer Service Representative, you can use our site to Find a Representative during business hours.